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Bioware responds to Dragon Age inventory criticism

Bioware responds to Dragon Age inventory criticism

I'd like to thank lead systems designer Georg Zoeller for taking the time to post the following comment in response to my complaint about additional inventory space being part of the DLC for sale for Dragon Age.

Hey Tom,

For what it's worth, 'EA' has nothing to do with this (apart from being the parent company of BioWare).

The game was designed with limited inventory for a number of reasons, the least of which being to limit savegame size and therefore loadtimes.

Originally there was a small storage chest in the party camp, until we realized that due to the fact that there are several versions of the camp area (for reasons evident in the story) and that people were losing their items (as they were stored in the area).

By the time this problem was discovered, we had not enough time to fix the problem, plus, we decided that it was not really necessary anyway since the item limitation was rather generous compared to the initial designs at least.

The game was finalized tested without a storage chest. The item limit was never questioned or brought up during the QA phase, after all, it was part of the design.

The 'storage chest' in Warden's Keep DLC was added by the DLC team as part of their 'hey, what would be a cool feature for your own keep' brainstorming.

I'm fine with you being upset about the item limit design in the game - and fine with you being upset about the chest being included in the DLC, but I must protest the 'Oh, EA is pushing the limit for more money' tagline, because that's just not what has happened.

I categorically reject that any features or game systems in this game were designed or removed to 'bilk users for more money'

-- Georg
Lead Systems Designer
Dragon Age
georg@bioware.com

It's a fair point that I have no insight into the motivations for how the game was built, so I I apologize for taking the cheap and easy "they did it for the filthy lucre!" approach.

However, I still have questions. If the inventory space limitation is an intentional design feature to reduce saved game sizes and load times, why can't the solution applied to the DLC also be applied to those of us who don't buy the DLC? And if it's an intentional design feature to force hard choices about what to keep and what to sell, why is that feature being subverted only for people who buy the DLC?

Furthermore, Mr. Zoeller says it was part of the design team brainstorming about cool features, but Bioware producer Derek French has publicly said it was a response to press feedback about the lack of inventory space. I'm surprised the QA folks didn't offer similar feedback.

The bottom line is that I really really like Dragon Age. It's a smart RPG system, a rich and imaginative game world, and a triumph of storytelling. I hate to make a big deal out of a relatively minor issue when I'd much rather be talking about the things I love in the game (stay tuned for more of that). But for whatever reason Bioware is doing it, selling additional inventory space for real-world money stinks.

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(20) COMMENTS

Astorax:
For the record, there is now an addon that adds that chest into the campsite. One of the Bioware employees made it...More »


Comments

By merryprankster at 3:29 PM ON 11/03/09

I am certainly inclined to believe Georg's statement that this whole thing isn't some ploy to get peopel to download the DLC. The problem is that, ploy or not, the effect to the player is the same.

I really can't see myself not wanting a loot bank, if there is one available. Like Tom said, if hard loot choices were an important aspect of the game, why include a bank in the DLC?

I understand that the DLC is much more than a 'loot bank', but I'm sure that gear piling up will be the primarly reason I would get it.

By neothoron at 3:46 PM ON 11/03/09

Given the promised customazibility of Dragon Age, I'm betting on someone doing a mod to double inventory size.

Morality: buy PC version.

By Leeks! at 3:48 PM ON 11/03/09

I think that if DLC is adding new content to a game--quests, characters, items, etc.--that's fine. But if it's improving the base-level playability of the game, it has the undeniable scent of a scam.

That's like releasing a game with permanently reversed movement controls, then releasing "DLC" that makes them normal because you "thought it would be a cool feature." It has a fundamental impact on the way the game--the whole game, not just the new bits--is played, providing a definite advantage to those willing to pay. I sincerely doubt that Bioware had any sinister, avaricious goals in mind with this--it's just boneheadded from a PR standpoint. From their perspective it was probably an elegant way to reincorporate a feature they wish they didn't have to cut. At a guess, I'd say it probably allowed the developers to bypass QAQC deadlines for the base game, which, if true, actually seems to have the player in mind. But the fact that this is something they're making people pay for has to be considered, so I don't think Tom was wrong to call them on it.

By Marmoset at 4:36 PM ON 11/03/09

NO MORE REVIEW COPIES FOR YOU!

By Benjamin I. at 5:02 PM ON 11/03/09

Hey, so uh, how about we get postin' on that "10 things I wish I knew when I started playing" bit? Cuz ya know..I'm starting to play.

:)

By Norikue at 5:16 PM ON 11/03/09

I wonder if you can make a mod to create a storage box in the PC version of the game. There is suppose to be a toolset for modders of the PC version.

By Setarcos at 5:53 PM ON 11/03/09

Surely someone is going to thank Mr. Zoeller for at least showing that our opinions matter to the designers, when they usually go unremarked in regard to issues like this. Hell, I'll do it, Thanks Mr. Zoeller. That being said, Leeks! summed it up for me. Whether it was intentional or not (though given Bioware's fantastic track record, I'm more than willing to give them the benefit of the doubt), everyone will want a storage chest, because it changes how you play the game at a fundamental level. It's not like adding new, optional quests. This is something that improves the entire game and I have to pay for it on top of the $60 I threw down earlier today. That seems a little sinister, to me.

Regardless, you already have my money Bioware, probably along with everyone else posting here, and I haven't popped in the game yet, but I'm sure that money's well deserved. In the end, as Tom said, this is trivial, to say the least, but we've gotta bitch about something don't we?

Oh, and ditto on the 10 things I wish I knew when I started article, let's see it, Tom.

By Bahimiron at 6:30 PM ON 11/03/09

@Setarcos
You mean like Tom thanked him in the very first sentence of the post to which you are replying?

By Setarcos at 6:35 PM ON 11/03/09

Haha, I didn't see that part, started reading with the italics. Regardless, I was talking about the people commenting showing some appreciation more than I was Tom.

By Jonah Falcon at 12:55 AM ON 11/04/09

"Morality: buy PC version." I'm playing the PC version, and imagine my surprise when I speak to a quest giver - and in order to play the quest - PAY UP!!!

Oh, and I've never seen such load times on a PC game before.

By kolorahl at 1:01 AM ON 11/04/09

I would say that there's nothing wrong with adding a storage chest that's available only through the DLC, and therefore only by paying extra. It's like saying that the alien guns in the Mothership Zeta DLC for Fallout 3 should have been made freely available to everyone that owned the game, and only the new map areas and missions should have had a price tag on them. The whole point behind DLC is to add extra "stuff" to a game, not to fix pieces of it that people believe are broken.

I also did read the link by Derek French about the storage being added to the DLC, but unless there's more to that post there's nothing in there that says it was added as DLC *to fix something.* It merely says it was added into the DLC because of the feedback and reviews they received, which could very well imply that they wanted to add a cool feature people wanted, not fix something people thought was broken.

As for why they might subvert the "challenging inventory management" by way of DLC, well that most likely is because of the money. If you pay to add to your game, it's likely something in that addition is going to make the rest of the game easier compared to people who don't buy the DLC. It's not like you *needed* the alien guns in Mothership Zeta to kill stuff, but they did make it alot easier.

By Jonah Falcon at 12:14 PM ON 11/04/09

Saving having more inventory will increase load times is a load of horse hockey. That's like saying if you use only lower case letters, you'll use less electricity on your computer.

By Phil at 9:25 PM ON 11/04/09

Don't you owe EA an apology?

By Geoffb at 5:29 AM ON 11/05/09

They really didn't need to include the dude at your camp trying and sell you a quest (wardens keep). If want new content I'll buy it without being offered a quest to do so.

By A different Phil at 10:13 AM ON 11/05/09

So, a lack of anything better to bitch about leads to stuff like this, eh? That's pretty funny.

By roshinobi at 9:08 PM ON 11/07/09

The bigger issue to me is this trend now where games are coming out with DLC that I have to pay for on release day. Didn't I just pay $60 to get the game that you made up to release day?

DLC is supposed to add stuff that they didn't have time to finish before the game was released, or things they decided to create after release for various reasons. This isn't quite as bad as Halo 3 suddenly making it so you can't do a big team battle without buying their map packs, but it's close.

By Pepe at 11:50 PM ON 11/13/09

DEATH TO BIOWHOAR

By Talby at 12:02 AM ON 11/15/09

I hate the concept of these DLC things. What happened to proper expansion packs? Better yet, what happened to having a complete game on release day? These days games are just shipped with a bare minimum of content and the meat of the game is sold with DLC's. Look at Fallout 3, The Sims games, Spore and others.

By lol at 5:17 PM ON 11/15/09

another cool feature of having your own keep: you can't enter it! amazing brainstorming!

By Astorax at 11:24 AM ON 11/17/09

For the record, there is now an addon that adds that chest into the campsite. One of the Bioware employees made it available as an addon as soon as the toolset was released (maybe 3/4 days after DA's release).

It can be found in the Toolset forum on the new social site. Social.bioware.com.

So yes, Bioware has made it available to everyone, and not just the DLC crowd.


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