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World of Warcraft downtime could cause "subscriber churn"

World of Warcraft downtime could cause \

All of the World of Warcraft servers will be offline for possibly days at a time starting June 7th. Well, in China, at any rate. Ha ha, did I scare you?

The company that used to run the blockbuster MMO in China has lost its contract (and they're not going down without a fight). As the contract is turned over to someone else next month, Chinese subscribers have been alerted that this will mean some downtime. An independent analyst says this transition will run off some of the more casual players. According to Colin Sebastian from the Lazard Capital Markets, "We expect some churn among infrequent users off of the current 11.5M+ WoW subscriber count." He even suggests sales of pre-paid time card, a common way of paying subscription fees, are declining in advance of the transition.

I'm sure World of Warcraft will bounce back just fine, but if you notice a shortage of gold famers starting June 7th, don't expect it to last. Also, here's an interesting factoid to whip out next time you're at a party:

Asia accounts for about 50 percent of WoW's global userbase, suggests Sebastian -- but contributes less than 10 percent of total revenues because of its licensing structure and timecard-based payment model.

(Thanks Gamasutra.)

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(3) COMMENTS

Tom Chick:
Lum, you're making far too much sense. I did intend it as a stupid little throwaway comment, but I confess that wh...More »


Comments

By Keithburgun at 12:31 PM ON 05/29/09

No, you didn't scare me. Do you presume your readers are the types to sit in front of a slot machine all day?

By Lum at 6:58 PM ON 05/29/09

> if you notice a shortage of gold famers starting June 7th,
> don't expect it to last.

I realize this is probably just meant as a joke, but gold farmers on US servers would of course not be affected since they're subscribers to the US service directly (which is necessary to gain access to US servers).

By Tom Chick at 7:02 PM ON 05/29/09

Lum, you're making far too much sense. I did intend it as a stupid little throwaway comment, but I confess that what you've pointed out didn't even occur to me. I are dumb. Plus, I don't play WoW, so I've got that excuse.


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